PRIVACY POLICY
Ground Zero Development Group, LLC
Last Updated: 4/08/2026
This Privacy Policy describes the policies and procedures of Ground Zero Development Group, LLC (“Company,” “we,” “our,” or “us”) regarding the collection, use, and disclosure of your information when you use our website, services, and communications. It also explains your privacy rights and how the law protects you.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Ground Zero Development Group, LLC is committed to safeguarding your privacy. We do not sell or share your personal information with third parties for marketing purposes. This policy outlines how we collect, use, and protect the information you provide.
INFORMATION WE COLLECT
We collect only the information necessary to provide and improve our services. This may include:
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Name
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Email address
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Phone number
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Property address or project details
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Any information you voluntarily provide through forms, calls, texts, or consultations
We do not sell, rent, or trade your personal information.
HOW WE USE YOUR INFORMATION
We use your information strictly for business and service-related purposes, including:
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Providing and managing renovation, design, and property improvement services
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Communicating with you regarding your project, estimates, timelines, and updates
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Sending invoices, agreements, and service-related documentation
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Responding to inquiries and managing requests
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Improving our services and customer experience
We may contact you via phone, email, or SMS (including through our service provider Nextiva) regarding your project or inquiry.
Important SMS Disclosure:
No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will never be shared.
SERVICE TERMS, PAYMENTS, AND REFUNDS
Ground Zero Development Group, LLC provides customized services that may include renovations, project management, design updates, and property preparation.
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All services are governed by written agreements, estimates, or contracts provided prior to work beginning.
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Payments are due as outlined in your specific project agreement.
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Deposits may be required to secure scheduling, materials, or labor.
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Due to the nature of construction and renovation services, refunds are not guaranteed once work has begun or materials have been ordered.
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Any refund considerations will be evaluated on a case-by-case basis and must be requested in writing.
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Change orders, project delays, or unforeseen conditions may impact cost and timeline and will be communicated accordingly.
By engaging our services, you agree to these terms.
DISCLOSURE OF YOUR INFORMATION
We do not share your personal information with third parties for marketing or promotional purposes.
We may disclose your information only under the following limited circumstances:
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With your consent
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To fulfill a service (e.g., contractors, vendors, or partners working on your project under confidentiality expectations)
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To comply with legal obligations, court orders, or law enforcement requests
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To enforce our agreements or protect our legal rights
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In the event of a business transfer, merger, or sale
We may share non-identifiable, aggregated data for business analysis purposes.
THIRD-PARTY SERVICES
We may use trusted third-party providers (such as communication platforms like Nextiva, payment processors, or cloud storage services) to operate our business. These providers are required to safeguard your information and use it only for intended service purposes.
DATA RETENTION
We retain personal information only as long as necessary to:
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Provide services
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Comply with legal and financial obligations
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Resolve disputes
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Enforce agreements
COOKIES AND TRACKING
Our website may use cookies and similar technologies to improve user experience. You can adjust your browser settings to disable cookies, though some features may not function properly.
YOUR RIGHTS
You have the right to:
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Request access to your personal data
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Request corrections or updates
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Request deletion of your data (subject to legal or contractual obligations)
To exercise these rights, contact us using the information below.
SECURITY
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse.
POLICY CHANGES
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services indicates acceptance of any changes.
CONTACT INFORMATION
Ground Zero Development Group, LLC
10645 N Tatum Blvd, Ste 200-200
Phoenix, AZ 85028
480.975.5553
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.